Privacy Policy

Last Updated: September 27, 2026

1. Commitment to Privacy & Zero-Cookie Shield

At WordPress Optimize (accessible from https://wordpressoptimize.com), we believe performance and privacy are inseparable. We operate under a strict True Zero-Cookie Shield standard. We do not load marketing trackers, Google Analytics, social widgets, or intrusive advertising beacons. We do not set non-essential cookies on your browser, and no cookie consent banner is required to browse our website.

2. Merchant of Record & Payment Processing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle processes payment data in compliance with PCI-DSS Level 1 standards and international tax/VAT regulations. When you purchase an engineering service through our website, Paddle collects your billing address, email, and payment credentials according to Paddle’s Privacy Policy.

3. Information We Collect Directly

When you voluntarily submit an inquiry or diagnostic kickoff through our forms, we collect:

  • Your Name and Business/Entity Name
  • Work Email Address and Telephone / WhatsApp number
  • Target Website URL or social links for performance benchmarking
  • Audit parameters (traffic volume, performance objectives, known speed bottlenecks)
  • Paddle Transaction ID (for paid order association)

This data is collected solely to evaluate your technical infrastructure, deliver your diagnostic roadmap, communicate project milestones, and fulfill our contractual obligations.

4. Data Storage & Security

Your technical inquiries and kickoff parameters are stored securely in our private WordPress database running on an isolated, hardened Linux droplet in Frankfurt, Germany. Access is restricted to authorized engineering personnel via SSH public-key authentication.

5. Your GDPR Rights

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the right to request access to your personal data, request rectification of inaccurate records, or request complete erasure of your contact history. To exercise any of these rights, contact us directly at [email protected].